FAQs

Frequently Asked Questions (FAQs)

How long does shipping take?

Order Handling Time: 2 to 3 Business Days (Monday – Friday).

Order Transit Time: 3 to 5 Business Days (Monday – Friday).

Total Delivery Time: Typically 5 to 8 business days after you place your order.

What payment methods do you accept?

We accept major payment methods including:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Discover
  • Debit & Credit Cards

Do you offer returns or refunds?

Yes. We offer a 30-day return policy for eligible items.

Items must be unused, unworn, and in their original condition with tags and packaging included.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Do you ship internationally?

Currently, Fuel Clothing LTD ships within the United Kingdom.

What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery with your order number and clear photos of the issue.

Our support team will assist you as quickly as possible.

Can I cancel or change my order?

Orders can only be modified or cancelled before they are processed for shipment.

Please contact us as soon as possible if you need assistance.

Is my payment information secure?

Yes. All payments are processed securely through trusted payment providers using encrypted security systems.

Fuel Clothing LTD does not store full payment information on our servers.

How can I contact customer support?

Fuel Clothing LTD
Company Number: 13535912
Registered in England & Wales
Address3A Chapel Walk, Worcester WR1 3LD, United Kingdom
Phone+44 1905 972600
Emailsupport@fuelclothing.shop